Support
It is important for our clients to know about certain specifications and file formatting procedures that are necessary, before submitting material to be processed and printed.
We have provided information on these through number of downloads, including guidelines and a checklist for our customers.
File Submission
2007 Specifications for File Acceptance (23KB)
Covers, Jackets & Ppc's
2007 Guidelines for Covers, Jackets & Ppc's (28KB)
2007 Guidelines for Paperback Covers (26KB)
Environment
FTP site
Files to be processed can be submitted to and recovered from TJ International using our FTP site. For more information please contact our Customer Services department.
Delano
Delano is a web application that offers client collaboration, including file submission, soft proofing and job approval. For more information please contact our Customer Services Department.
Profile Training
This gives details of TJ International’s award-winning, two-day, on-site training course, which gives a good basic understanding of the book manufacturing process, with information and guidance for those new to the industry.
Following an audit in December, TJ International have been awarded the ISO 9001 - 2008 certification.
